Lesson 1, Topic 1
In Progress

Case Study

November 19, 2021

Kevin sat and listened to his colleague’s presentations. He would nod when he agreed with something and would give a thumbs up when appropriate. He also clapped when appropriate to demonstrate that he was on their side. When he got up to make his presentation, he made sure to keep his tone of voice positive and kind. Because he had shown them so much respect, they showed him respect and congratulated him on a job well done.