Lesson 1, Topic 1
In Progress

Case Study

November 19, 2021

Henry was sitting at his desk and trying to type up a report when his boss, Todd, interrupted him. Todd told Henry that he was far too slow on his turnaround time. Todd wanted to get angry and say that he had more work this week than before but knew excuses would get him nowhere. He tried to see that his boss must be getting the same treatment from his boss about the work output and tried to simply tell his boss that he would try to work at a faster and more consistent rate. Todd thanked him and walked away, making what could have been an argument into nothing at all.