Maya was having difficulty developing relationships within her team. Some of them were standoffish and seemed to distrust her. She asked her mentor, George, to give her some advice. He asked her about her communication methods. Maya admitted that she was not comfortable being vulnerable with people, but she tried to encourage them to communicate with her. George encouraged her to develop a policy of open communication, but he explained that she would have to set the example and lead by communicating herself.
| Estimated Time | 6 minutes |
| Topic Objective | Introduce the Build Relationships case study. |
| Topic Summary | Case Study
Discuss communication. |
| Materials Required | None |
| Planning Checklist | None |
| Recommended Activity | Discuss the results of the case study. |
| Stories to Share | Share any personal, relevant stories. |
| Delivery Tips | Encourage everyone to participate. |
| Review Questions | What was George to Maya? |