How to Accurately Perceive Emotions
The words that people say are only half of the message they are trying to get across. The tone in which they say it, or the emotion tied to their words, is the other half. For example, if your boss says, “We’re going to have to let you go” with the look of concern or in a caring tone of voice, he /she are actually saying, “Unfortunately, we are going to have to let you go.” On the other hand, if your boss makes that statement, trying hard to keep from laughing, he / she could be saying, “Fortunately, we are going to have to let you go.”
The ability to decide the manner, in which things are being said, lies in your knack of being able to decode the message by looking beyond the words themselves. It is important that you do not allow your emotional state of being to cloud your judgment of what is being said. Focus on the message (verbally and non-verbally) itself in order to accurately perceive the emotions of others.