You must monitor your team to understand where they are strong and identify areas that need improvement. The best way to monitor teams is through established metrics. Each team will have its own metrics based on their purpose. The point is to determine how the team is working. While team performance will affect company outcomes, the purpose of monitoring is to understand individual and team operations. Commonly assessed metrics include:
- Quality of work
- Meeting attendance
- Efficiency
- Self-motivation
There are different methods to assess metrics such as:
- Performance appraisals
- Observation
- Tests
- Surveys
- Questionnaires
Again, the methods of assessment will vary for individual teams.
| Estimated Time | 7 minutes |
| Topic Objective | Review monitoring performance. |
| Topic Summary | Monitor Performance
Discuss monitoring performance. |
| Materials Required | Flipchart/board and marker |
| Planning Checklist | None |
| Recommended Activity | As a group, consider metrics to assess and specific ways to assess them. List the ideas on the flipchart/board. |
| Stories to Share | Share any relevant, personal stories. |
| Delivery Tips | Encourage everyone to participate. |
| Review Questions | Why must teams be monitored? |